Frequently Asked Questions

What wax do you use to make your products?

Home with Hunny Candles are made from 100% Bee Soy Wax. It is a pure, non toxic blend of all natural beeswax and soy wax. It helps eases allergies and asthma symptoms when burned. It is a natural product so it eradicates toxic pollutants in the air and burns clean. 

 

What’s your delivery time? 

Our delivery time is 3-10 days (We usually deliver it sooner, this is just precautionary. We don't have a stock ready for anything. We hand pour everything on order.) We do cater to urgent delivery,kindly DM us or email us at homewithhunny@gmail.com. 

 

 What are your payment modes?

We only accept bank payments. All our products are made with love by hand so orders are only confirmed after the payment is received. We DO NOT offer cash on delivery. 

 

Can I change/cancel my order?

For any changes in your order or cancellations please email homewithhunny@gmail.com within 24 hours of placing the order. Once the package has been shipped, no changes can be made.

 

Can I order an unscented candle?

Yes, we offer both scented and unscented options. 

 

Can I order a scented decorative candle?

Our decorative candles are made primarily for their beauty, but we offer the option to add a scent for an additional charge, depending on the size of the candle

 

How long should I keep the candle burning for?

Maximum 2 – 4 hours per use to avoid overheating of the jar and large flames.

Minimum 45 min – 1 hour to create a complete melt pool across the diameter of the jar to avoid tunneling.

 

Do you have any delivery charges?

Yes, a standard shipping charge of PKR 200 for every order within Islamabad, PKR 350 for orders in Punjab and PKR 400 for orders in other cities. However, shipping charges are subject to change, depending on the weight of your package which will be conveyed to you via text or email by our team.  

 

Do you provide bulk discounts?

Yes we do,depending on the bulk quantity, discounts vary. Kindly email us at homewithhunny@gmail.com for further details. 

 

Do you ship worldwide?

We only ship within Pakistan.

 

What's the best way to care for your products?

We toss a candle care card with every purchase. Go through it and do as it says,keep the candles in a dry spot away from sunlight and never ghost a burning candle. 

 

Do you make custom orders?

Yes we do, please email us at homewithhunny@gmail.com with details and our team will get in touch with you for further information.